Morey's Piers FAQ's - Guest Services
Click on a category to find answers to our most frequently asked questions.
Q: When is the best time to purchase a Season Pass?
Season passes are on sale during our annual Holiday Sale, which begins in December, at the lowest price available. Check our web site at that time of the year for specific dates. Season passes may be purchased at any time after the Holiday Sale at a higher rate.
Q: Are there public phones available?
Not in the parks. Public phones are available on the Wildwood Boardwalk.
Q: Where should I go with questions?
If you have a question that is not answered on this website, please contact us. Once at the piers, all your questions can be answered at Guest Services located at all three piers and both waterparks.
Q: Is every ride and attraction included with a Season Pass or Wristband?
Not on the Amusement Piers. While there are over 70 rides that are included with Season Passes and Pier Wristbands, certain rides and attractions - such as all Go Kart tracks, SkyCoasters, Climbing Walls, SkyScraper, SpringShot, Batting Cages, High Flyer, Screamin' Swing, Boat Tag, and Miniature Golf are not included. These are considered additional pay attractions and are not included in our Wristband or Season Pass programs.
Q: Who decides what the height requirements on each ride are supposed to be?
All rider requirements, including height, age, and weight restrictions, are determined by ride manufactures, the state of New Jersey, and Morey's Piers Management. All rider requirements are FOR YOUR SAFETY, are not negotiable, and will be strictly enforced at all times.
Official Height Measurement
Morey's Piers offers Official Height Measurement at any Pier Guest Services. If your child is on the borderline of any height requirement, please come to Guest Services upon your arrival and ask to be officially measured. An Associate will measure your child on a hospital quality Stadiometer and issue a wristband noting his or her exact height. Your child will still be measured at every ride, but if there is a question concerning height, the Operator will check the wristband and allow your child to ride if appropriate.
Q: Can your employees watch my stuff?
Unfortunately, no. Our staff is primarily concerned with the safe operation of our rides and attractions. As such, Morey's Piers staff cannot be responsible for any personal items including strollers, cameras, stuffed animals, or purses. Please leave these items with a non-rider or rent a locker on Mariner's Landing Pier or Surfside Pier.
Q: What if my child is too small to ride?
Kids come in all sizes, just like our thrilling rides. Most rides have height requirements that all guests must meet in order to ride alone or, in some cases, to ride at all. To ensure the safety our guests, Morey's Piers staff has been trained to strictly enforce all requirements, and will do so regardless of the situation. As such, there will be occasions when a child is on the borderline of meeting a requirement. To help ensure consistency, Morey's Piers has developed an Official Height Measurement Program, available at any Pier Guest Services. If your child is on the borderline of any height requirement, please come to Guest Services upon your arrival and ask to be officially measured. An Associate will measure your child on a hospital quality Stadiometer and issue a wristband noting his or her exact height. Your child will still be measured at every ride, but if there is a question concerning height, the Operator will check the wristband and allow your child to ride if appropriate.
Q: What should I do if my child needs a band aid?
A First Aid station is available to our guests in each pier and waterpark. First aid onSurfside Pier is located next to the GreatNor'Easter roller coaster, behind the Mini Scooter Bumper Cars on Mariner's Landing Pier, and under the Great White roller coaster station on Adventure Pier.
Q: Is smoking permitted on the piers and waterparks?
Smoking is limited to designated areas on all three of our Piers.
Q: What should I do if I lose site of my children?
Lost Parents should visit Guest Services or ask any associate for assistance. Morey's Piers staff will immediately escort any child who appears to be lost to Guest Services.
Q: What are the Amusement Pier Admissions Options?
Morey's Piers offers a variety of admission options, including pay one price wristbands, multi day passes, and the MOR-EZ Ticket Card. Click here for admission options and pricing.
Q: What should I do if I lose something while in the park?
Lost and found is located at Guest Services on all three Piers and both Waterparks.
Q: Does Morey's Piers have parking available?
Ample parking is available right off the boardwalk close to all three piers.
Q: Does Morey's Piers offer overnight accommodations?
Yes! Morey Hospitality has many wonderfull accommodations to choose from, all located within walking distance of the piers and boardwalk. Please visit www.moreyhospitality.com for information
Q: Where is the closest ATM?
ATMS are located by Guest Services on all three piers and inside Jumbo's Restaurant and Mariner's Arcade.
Q: Who shouldn't ride and slide?
Every guest has different capabilities and limitations. Guests with temporary disabilities (such as casts and braces), as well as very tall or large framed guests, may be prohibited from riding many rides for safety reasons. Guests with heart or back conditions, as well as expectant mothers, should not participate in most rides. Please direct any further questions concerning your individual situation to Guests Services.
Q: Can I bring my pet or service animal with me?
Guide dogs and other service animals are welcome. To ensure the safety of you and your service animal, Morey's Piers does not permit service animals on most rides and attractions. Pets are not permitted at Morey's Piers under any circumstances.
Q: Are ride tickets valid year after year?
Yes, MOR-EZ Ticket Cards have no expiration date. If you have old tickets, bring them to Guest Services and we’ll load them onto a MOR-EZ Ticket Card for you.
Q: Can a combination wristband (Splash and Ride) be used on different days?
Yes, the waterpark portion may be used on a separate day than the amusement portion.
Q: Are Season Passes transferable?
No, Season Passes are non-transferable. You will receive an ID with your season pass purchase. All season pass holders MUST present their pass at Guest Services in order to receive a wristband. One ride and one waterpark wristband may be granted per season pass holder per day.
Q: Are wristbands transferable?
No, wristbands are non-transferable. The wearer of a valid wristband is entitled to one day of admission to the amusement rides. Transfered wristbands will become invalid for admission.
Q: Do parents need tickets or a wristband to ride with their children?
Yes. While admission to the Amusement Piers is free, every rider must have the appropriate value of tickets on a MOR-EZ Ticket Card or a valid wristband to ride.
Q: What should I do if I get separated from my group?
You can visit any Guest Services and we will attempt to assist by paging your group. Please ensure that your party has agreed on a time and place to meet should you become separated.
Q: Can I visit both waterparks with a waterpark wristband?
You may only visit both waterparks on the same day with an all day admission.
Q: Are lockers available?
Lockers are available for rent at both Waterparks and are accessible only to those enjoying the park. A limited number of lockers for storing belongings are available for rent on a first-come, first-served basis. Please ensure that you have removed all belongings from your locker prior to leaving the park. Belongings left in lockers after closing will not be accessible until the next scheduled operating day. Lockers are also available at Guest Services on Mariner's Landing and Surfside Pier.
Q: When is the best time to visit?
The amusement piers have the lightest attendance during most operating days in April, May, September, and October. During the summer, you can expect very few lines at the amusement piers during daytime, weekday hours. Friday, Saturday, and Sunday mornings are often the least busy at Raging Waters and Ocean Oasis and a great time to visit if you want to avoid the crowds. The busiest time at the amusement piers is Saturday night from mid June through August. In addition, Morey's Piers does book large corporate picnics on various days throughout the month of June and at other times during the season. If you want to avoid these large groups, please call ahead.
Q: Is there a dress code?
For your safety, it is strongly suggested that shoes be worn at all times while at the piers. Morey's Piers is a family destination. As such, clothing with profanity, illegal substances, and other suggestive or offensive material is prohibited. Proper swimwear must be worn at all times while visiting our Waterparks. Please ensure that your swimsuit is free of buttons, zippers, or snaps that could be abrasive to other swimmers or yourself. Swim diapers are required of all children under 3 years of age.
Q: Do I still have to pay if I'm not going to get in the water?
Raging Waters and Ocean Oasis Waterparks are general admission facilities. As such, all guests entering must pay an admission fee.
Q: What if there's bad weather on the day of my visit?
In the event of inclement weather, Morey's Piers and our Beachfront Waterparks will remain open unless there is severe weather in the area (lightning, high winds etc.). Rides and attractions will reopen as soon as it is safe to do so. Sorry, no refunds or rain checks are issued in the event of severe weather.
Q: What if my party gets separated?
Morey's Piers is a family friendly venue. If in the event your group gets separated, Guest Services will attempt to assist by paging the members of your group.
Q: Do I have to pay to use a life vest or a flotation tube at the waterparks?
Absolutely not. Raging Waters and Ocean Oasis Waterparks do not require a fee for use of our life vests or flotation tubes. There are a limited number of life vests located throughout the parks in silver bins. Life vests are recommended for all guests that consider themselves to be weak or non-swimmers.
Q: When are the waterparks open?
Traditionally, at least one Waterpark is open from Memorial Day until the weekend following Labor Day. From mid-June through Labor Day, both waterparks are fully operational for your bathing enjoyment. Click here for our operating schedule with specific operating days and hours.
Q: What are some Waterpark Admissions Options?
Raging Waters and Ocean Oasis offers a variety of admission options including all-day, three-hour and morning and evening specials. Click here for admission options and pricing.
