Training

Our educationally sound training programs are at the heart of our safety initiatives. Becoming a certified Lifeguard or Ride Operator is not as easy as you may think…

RIDE OPERATOR TRAINING

	All Certified Ride Operators at Morey’s Piers complete one of the industry’s most comprehensive training programs prior to operating a ride with guests. It entails a seven-step process that is the culmination of Morey’s Piers 40 years experience in the Amusement Industry and the adoption of industry best practices, regulations and consensus standards.

Step 1

All employees first attend our 2.5 hour orientation program which introduces them to our company history, mission, and safety first culture, as well as important policies and procedures.  Students receive a handbook, instructors utilize a high end PowerPoint presentation which includes video and animation to highlight important points.

Step 2

All employees assigned to Ride Operations complete our classroom based 2.5 hour Universal Ride Operator Course (UROC), which is a mandatory class and the first introduction employees will have to the world of ride operations.  During this session, students receive a handbook outlining the basics of safety and ride operation at our facilities. Instructors introduce students to ride restraint systems, control systems, Maintenance and Operations Inspection procedures, lock out/tag out procedures, ride terminology, hand signals, emergency procedures, and many other topics. Students also have the opportunity to witness a pre-opening Operations Inspection of one of our rides.

Step 3

	An on-location tour of our facilities and a visual overview of the specific ride for which they will soon be trained.  Certified trainers outline the major functions of the ride’s control system, restraint system, and safety procedures.

Step 4

The trainee reads an instruction manual developed specifically for their ride.  Each manual is broken down into specific sections including the Daily Operational Pre-Opening Inspection Checklist, Rider Requirements, Emergency and Evacuation Procedures, among others.  Each manual undergoes a thorough revision process on a yearly basis ensuring continuous improvement.  All of Morey's Piers manuals, training, and operating procedures conform to the American Society of Testing and Materials (ASTM - Committee F24) Standards on Amusement Rides and Devices Designation F770.20695-1-06 Standard practice for ownership and operation of Amusement Rides, and all other ASTM standards pertaining to Amusement and Waterpark operation and maintenance. In addition, Morey's Piers adheres to all New Jersey Carnival Amusement Ride Safety Regulations, as well as all manufacturer requirements and standards.

Step 5

Hands-on training.  Depending on ride complexity, this portion can last as long as two days.  All trainers are certified through our internal Certified Trainer program.  During this session, the ride will be removed from service while the trainer completes a ride specific training checklist with the new associate. For each point on the checklist, the trainer will explain the item, demonstrate proper use or procedures, review, and finally, give the trainee the opportunity to practice what was just covered. Each checklist is comprehensive, covering from 80 to 150 different items depending on ride complexity. Emergency response and the simulation of different conditions are part of every ride training session. Throughout the session, trainees have the opportunity to ask questions at any time, helping to ensure complete understanding of the topic at hand. When the checklist is complete, the trainee will operate the ride, without guests, for a predetermined period of time under the supervision of the trainer.

Step 6

Once the trainee has gained experience in the proper operation of the ride and has had all questions answered, the trainer will request a verbal "Training Checkout" test for the trainee. This test is mandatory for every trainee and requires another certified trainer to ask the trainee a series of ride specific questions, testing their knowledge of ride operation, guest service, and emergency response. If the trainee is unable to verbally and physically demonstrate full comprehension and mastery of each item, the associate will begin the training process again. The trainee is then subject to a ride specific written test which again ensures that the associate is able to demonstrate knowledge of important concepts.

Step 7

Completion of this step requires that the trainee operate the ride with guests under the constant supervision, guidance, and assistance of a Certified Trainer. Only after mastery has been demonstrated will the newly Certified Operator be permitted to operate the ride without a Certified Trainer present. Once certification has been granted, follow-up sessions will be conducted over subsequent hours and days to ensure the new operator is comfortable and to answer any new questions that have developed since the initial training.

	After successful completion of this training program, a Certified Operator’s performance is monitored by management and audited on a regular basis, ensuring consistency and continuous safe operational practices.  Operators must also attend weekly in-service sessions throughout the season.

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As you can see, we take pride in the level of safety we provide our guests, but we can’t do it alone. We need you to be our partner in safety. Read all signs, listen to all instructions, and use common sense. If you have any questions, please see our Safety and Maintenance FAQ. Other questions or comments can be sent to: moreyspiersoperations@moreyspiers.com